If you need to reach Desk Gear Hub, this page has everything you need. Most messages are about something we published on desk setups and ergonomics, a correction or a follow up question, and those are the ones we turn around fastest.
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Where to write to Desk Gear Hub, how quickly we answer, and how corrections are handled.
If you need to reach Desk Gear Hub, this page has everything you need. Most messages are about something we published on desk setups and ergonomics, a correction or a follow up question, and those are the ones we turn around fastest.
One inbox, watched by the people who write here. No queue number, no autoresponder, no bot that closes your message after a week.
Whoever picks up your message has their name on articles here. We keep it that way so nobody can hide behind a shared support identity.
Detail up front is the whole difference between a quick answer and a fortnight of clarifying questions.
Some requests we simply cannot take. Chasing a company on your behalf, fixing an account we never issued, or ruling on a situation only you can see all fall outside what a publisher does. Desk Gear Hub covers desk setups and ergonomics in general, and the legal notice marks the boundary.
Two or three working days is normal. If a week passes with nothing, assume the message went astray and send it again rather than assuming we ignored you.
Same address, with partnership in the subject so it surfaces. The editorial policy spells out our line on paid links, and reading it first tends to answer the question you were going to ask.
Accuracy complaints jump the queue. Give us the sentence and the correction and skip the apology for complaining. The editorial policy explains what we do from there.